Patient Resources:
I have an Appointment with the Doctor What should i do?
If you seek an appointment with the doctor make sure you bring in all the documents including medicines ,reports of investigation ,scans and any advice slips given by the doctor.Please bring an attendant with you.Make sure you wear a mask and keep the phone in silent mode.It is a good habit to keep the records in mobile phone as a photograph and e mail it to yourself so you have a digital record.
Make sure you have at-least 15 minutes for the consult and be prepared for any additional investigations if necessary.Be attentive and you will given leaflets to reinforce what we have said.Complex disorders and Cancer care might take long hours
FAQ s
I have been advised surgery ...What should I do?
YOU will be one of the 10% of ENT patients who will need SURGERY in addition to medical treatment for comprehensive treatment of your medical problem.The treatment recommended will be EVIDENCE BASED and pros and cons will be discussed.You can visit entuk website for patient information and a link is provided here.
Can I seek a Second opinion?
You can..! and it would be best to ask the doctor treating you to suggest the names of EXPERTS in that Specialty.
This is a comprehensive ENT/ Head and Neck Surgery Information Page to give an UNBIASED information about medical illness in ENT and Head and Neck Surgery
What Investigation are needed before surgery?
There is variation between specialties ,but you would require
CBC,HBSAG,HIV,Hep C as bare minimum for General Anaesthesia. Your doctors may add CT Scan and an Audiometry for more information .If you have other medical illness you might need more investigations based on Anaesthetist request
I have an Insurance ;What Should I do?
Please let doctor know
Please speak to Front desk for Pre approval
Make sure all the information are correct
ONLY after Pre approval elective surgeries are done
Expect a co payment of 10 to 20% depending on Insurance
On the day of discharge Your INSURANCE PROCESSING MAY TAKE UPTO 8 HRS
Please be PATIENT ..!
I do not Have an Insurance WHAT SHOULD I DO?
Medical service is increasingly getting expensive.We strongly advise at-least 10% of your earning to be kept aside for HEALTH INSURANCE AND MEDICAL Care of your family.
IF you have a BPL Card Doctors, and Hospitals sometimes oblige to treat you at COST PRICE or will be referred to other hospitals for further care.This will be taken on case by case basis.
Should I Consent for the Procedure?
All the Surgical procedure BY LAW will need a consent with a witness.In elective procedures doctors will advise the RISK,BENEFIT and Long term OUTCOMES for a procedure and for a particular illness.You can discuss with your family before you make your decision. ENTUK gives you unbiased information of common procedures. Please free to discuss any concerns with members of the team.
DO I Need Sign a separate COVID pandemic consent?
In the time of Pandemic you do
Check list before surgery
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- Results of Blood tests
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CBC,PT/APTT/HBSAG/HIV/HEPC,Creatinine,Random blood sugar
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some may need ECG/ECHO and Chest X ray
4- Have i Got INSURANCE Preapproval?
5- Have I SIGNED the consent form along with a witness?
6- Have i been NIL ORAL(Nothing to drink or EAT for atleast 6HRS
7- Do I know the check in time to the Hospital?
8- Have i understood the RISK/BENEFIT AND OUTCOME of the procedure?
9- Have i made necessary arrangements to look after KIDS and Elderly at home?
10- Have I met the anesthetist before the surgery?
11- Have I taken time off from work or school?
Top Tip
If you can afford a mobile phone...
You can afford a Health Insurance..
Health care is expensive..
Get your family protected..
Set aside 10% of your income for health care